{"id":5605,"date":"2025-11-13T05:28:06","date_gmt":"2025-11-13T05:28:06","guid":{"rendered":"https:\/\/uat.solbathandbeauty.com\/?page_id=5605"},"modified":"2025-11-13T06:15:38","modified_gmt":"2025-11-13T06:15:38","slug":"shipping-and-returns-policy","status":"publish","type":"page","link":"https:\/\/uat.solbathandbeauty.com\/ar\/shipping-and-returns-policy\/","title":{"rendered":"Shipping &amp; Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5605\" class=\"elementor elementor-5605\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3bf592 sol-legal-page e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a3bf592\" data-element_type=\"container\" id=\"sol-legal-page\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd9182 elementor-widget elementor-widget-heading\" data-id=\"4cd9182\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2eff71 elementor-widget elementor-widget-text-editor\" data-id=\"c2eff71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: October 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5388b65 elementor-widget elementor-widget-text-editor\" data-id=\"5388b65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"list-style-type: none;\">\n<ol>\n \t<li>\n<h3>Coverage<\/h3>\nWe currently ship to all Emirates within the UAE.<\/li>\n \t<li>\n<h3>Delivery<\/h3>\n<ul>\n \t<li>Orders process in <strong>1\u20132 business days<\/strong>.<\/li>\n \t<li>Estimated delivery: <strong>2\u20135 business days<\/strong>.<\/li>\n \t<li>Delivery partner: <strong>Storages<\/strong> or an equivalent courier.<\/li>\n \t<li>Tracking details will be provided via email or SMS.<\/li>\n<\/ul>\n<\/li>\n \t<li>\n<h3>Shipping Fees<\/h3>\nShipping charges are displayed at checkout before payment.\nOccasional free-shipping promotions may apply.<\/li>\n \t<li>\n<h3>Returns<\/h3>\nWe accept <strong>returns of unopened, unused items<\/strong> within <strong>7 days<\/strong> of receipt.\nReturned items must be in original packaging with hygiene seals intact.\n\nOpened or used products are <strong>non-returnable<\/strong> for hygiene reasons.\n\nReturn shipping is paid by the customer unless the product is defective or incorrect.<\/li>\n \t<li>\n<h3>Damaged or Incorrect Items<\/h3>\nIf your order is damaged or incorrect, contact <strong>dee@solbathandbeauty.com<\/strong> within 48 hours of delivery, with photos and order details.\nOnce verified, we\u2019ll issue <strong>store credit<\/strong> equal to the product value or arrange a replacement.<\/li>\n \t<li>\n<h3>Refund Method<\/h3>\nAll refunds are provided as <strong>store credit<\/strong> only, redeemable on <strong>solbathandbeauty.com<\/strong>.\nCredits are processed within <strong>7\u201310 business days<\/strong> after receiving the returned item.<\/li>\n \t<li>\n<h3>Non-Returnable Items<\/h3>\n<ul>\n \t<li>Opened or used items<\/li>\n \t<li>Gift cards or promotional items<\/li>\n \t<li>Products without original packaging or seals<\/li>\n<\/ul>\n<\/li>\n \t<li>\n<h3>Customer Support<\/h3>\n<i class=\"far fa-envelope\" aria-hidden=\"true\"><\/i> <b>dee@solbathandbeauty.com<\/b>\n<i class=\"fas fa-phone-alt\" aria-hidden=\"true\"><\/i> <b>+971 56 442 6028<\/b>\n<i class=\"far fa-clock\" aria-hidden=\"true\"><\/i> <b>Mon\u2013Sun 9 AM \u2013 9 PM (UAE time)<\/b><\/li>\n<\/ol>\n<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns Policy Last updated: October 2025 Coverage We currently &#8230; <\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5605","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/pages\/5605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/comments?post=5605"}],"version-history":[{"count":17,"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/pages\/5605\/revisions"}],"predecessor-version":[{"id":5665,"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/pages\/5605\/revisions\/5665"}],"wp:attachment":[{"href":"https:\/\/uat.solbathandbeauty.com\/ar\/wp-json\/wp\/v2\/media?parent=5605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}